Policies, Terms & Fees

RATES, FEES AND TAXES

The cottage nightly rental rate starts out at $199/night during the off season. Peak Season rate is $239/night. All bookings require an additional 12% county bed tax and a $75 cleaning fee. No pets allowed, unless specified. Other charges may include fees for dogs, damages, additional cleaning, cancellations, etc. Please carefully read the policies below.

Smoking policy

Smoking is not permitted in the rental cottage. Violations of this policy will be immediate cause for possible termination of the rental agreement and the guest will be liable for any cost of removing odors and thoroughly cleaning the cabin.

checkout

Check-out time is 10 am. Late departure could result in you being charged for another days' stay. In order to help us keep the cabin as nice for the next renter as it was for you, we ask that you please adhere to the following rules:

place all dirty dishes in the sink. wipe clean microwave, tables and counters
Bag all your trash and place in trash cans located in trash bins or cans near cottage
Place wet towels, washcloths, and used linens in the bathtub. Turn off all lights and appliances
Lock all doors and windows upon your departure and return the key to the lock box
any personal items left behind or lost during a stay are the responsibility of the guest not of Redwood Creek Cottage. However, we will ship back any items that are found (if the guest requests them) by a local shipping service. Shipping costs will be charged to the guests credit card.

Trash

Trash can be a major issue because of wild animals. Please be mindful of your care and handling of trash. keep the bins completely closed and avoid leaving trash outside unattended. Trash service in our area is provided weekly by truck. Trash must be place in bags, tied tightly , placed in trash can with lid on tightly for it to be accepted. Do not leave trash on top of lids.

quiet time

Please respect the quiet hours of 10pm to 8am for everyone's enjoyment

damages and miscellaneous charges

If there is a need for any extra cleaning upon your departure, you will be charged a minimum of $75.00 (or more depending upon the nature of the mess and/or damage)

Any guest that we are forced to evict will forfeit all monies paid and no credits will be issued. Please remember that a signed rental agreement is considered a legal binding contract and therefore gives Redwood Creek Cottage the right to collect payment for damages, missing items, and excessive cleaning that are made necessary by your stay. Excessive damages, vandalism or theft may result in legal action.

The Cottage is not to be used for parties or gatherings that exceed the sleeping capacity of the cabin without prior permission.
Full payment for all damages, missing items and extra cleaning are the responsibility of the guest and will be billed to the credit card of the guest who signs the rental agreement.
There is a $25 fee for any lost keys

release of liability

The registered renter agrees to indemnify Redwood Creek Cottage for any damages to the premisis which result from the renter's occupancy (including furnishings and household items). The registered renter assumes full responsibility for any and all damages that his/her group causes, excessive cleaning charges for problems caused by his/her group or for any items found to be missing after his/her group's visit, including linens and towels. Redwood Creek Cottage is not responsible for accidents, falls, injuries or illnesses that occur on the premises or for loss, damage, or theft of any guest property. By accepting this reservation, it is agreed that the registered renter and all of his/her guests are expressly assuming the risk of any harm arising from their use of the premises or others whom they invite to use the premises, including harm caused by wild animals. The registered renter agrees to save and hold harmless Redwood Creek Cottage from and against any injury, loss, damage, liability, or cost to the registered renter or his/her guests occurring during the use of the cottage.

REDWOOD CREEK COTTAGE IS BEING RENTED "AS IS, WHERE IS", WITH NO REPRESENTATIONS OR WARRANTIES OF ANY KIND RELATED TO THE CABINS, INCLUDING BUT NOT LIMITED TO WARRANTIES AGAINST PATENT OR LATENT DEFECTS IN THE MATERIAL, WORKMANSHIP, CONSTRUCTION OR CAPACITY OF THE CABINS AND THEIR CONTENTS. ANY WARRANTIES AS TO THE FITNESS FOR PARTICULAR PURPOSE OR MERCHANABILITY ARE EXPRESSLY DISCLAIMED. YOU ACKNOWLEDGE THAT THERE HAVE BEEN NO EXPRESS WARRANTIES, GUARANTEES, PROMISES OR REPRESENTATIONS CONCERNING THE COTTAGE AND IT'S CONTENTS.

Any disputes arising under this Agreement shall be mediated subject to the rules of the American Arbitration Association at the branch office closest to Orick, California

maintenance and refunds

The cottage is inspected after each rental. Everything will be checked to make sure it is in working order before your arrival. If for some reason there is an appliance failure, we will make every effort to fix it promptly. We do not offer any discounts, refunds or credits for early departures, malfunctions in the appliances, power outages, or no shows due to weather conditions or any other reason. Please call our office if you have any maintenance or housekeeping issues during business hours.

maximum occupancy

The cottage has a max occupancy limit of 5 guests and rates are quoted based on the number of guests expected. Additional guests over 5 are charged out at $15.00/Person. non-compliance with these maximum occupancy limits may result in immediate eviction without refund and/or additional charges.

condition and use of premises

You are expected to treat your accommodations responsibly. Normal wear and tear is expected and we encourage you to enjoy your stay. However, damage to the premises not caused by normal wear and tear not only costs you money, it inconveniences other that have reservations. Your credit card will be charged for damages to the premises or furnishings. Additionally, if there is extra cleaning, your credit card will be charged. Extra cleaning includes dirty dishes left in the sink, unreasonable amounts of laundry for the number of occupants on the premises, unreasonable heavy cleaning required (heavily soiled floors and/or carpeting; heavily soiled tub/shower, etc.) and furniture not in its original place that has to be moved back. At times there are extreme weather conditions on the North Coast resulting in power outages. While we work to soften the impact these events have on your trip, we cannot offer compensation.

NOTICE: if you observe any conditions which you consider dangerous, please immediately report the problem. Redwood Creek Cottage cannot be held responsible for conditions beyond the control of Redwood Creek Cottage.

fire safety

Our cottage is all wood structure; it is of utmost importance that you adhere to the following rules: DO NOT LEAVE FIRE UNATTENDED. Fire extinguisher is located next to wood stove and under kitchen sink